Policies

Below are our policies on pretty much everything. 

Affirmative Action Policy 

SERENITY MASSAGE & Energywork LLC
AFFIRMATIVE ACTION PLAN

• Policy Statement(s)

It is the policy of the Serenity Massage & Energywork LLC to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, age, ancestry, physical or mental disability, genetic information, marital status, or any other classification protected by applicable local, state, or federal laws.

 

This policy prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, working conditions, compensation, promotion, benefits, scheduling, training, discipline and termination.

 

Serenity Massage & Energywork LLC expects all employees to support our equal employment opportunity policy, and to take all steps necessary to maintain a workplace free from unlawful discrimination and harassment and to accommodate others in line with this policy to the fullest extent required by law.

 

For example, Serenity Massage & Energywork LLC  will make reasonable accommodations for employees' observance of religious holidays and practices unless the accommodation would cause an undue hardship on the Company's operations. If you desire a religious accommodation, you are required to make the request in writing to your manager as far in advance as possible. You are expected to strive to find co-workers who can assist in the accommodation (e.g. trade shifts) and cooperate with Serenity Massage & Energywork LLC  in seeking and evaluating alternatives.

 

Moreover, in compliance with the Americans with Disabilities Act (ADA), Serenity Massage & Energywork LLC provides reasonable accommodations to qualified individuals with disabilities to the fullest extent required by law. Serenity Massage & Energywork LLC  may require medical certification of both the disability and the need for accommodation. Keep in mind that Serenity Massage & Energywork LLC  can only seek to accommodate the known physical or mental limitations of an otherwise qualified individual. Therefore, it is your responsibility to come forward if you are in need of an accommodation. Serenity Massage & Energywork LLC  will engage in an interactive process with the employee to identify possible accommodations, if any will help the applicant or employee perform the job

• Designation of Responsibilities

                                                             CEO
                                                             WF 1

                                                     Assistant Manager
                                                                   ?
                                                    Massage Therapists
                                                                 ?

• Grievance Procedures

If any employee feels like Serenity Massage & Energywork LLC is not exercising appropriate Affirmative Action procedures in their hiring practices, They may file a written complaint outline the specifics of where they feel Serenity Massage & Energywork has failed.

• Problems/Barriers Identification Statement

If at any time it is found that Serenity Massage & Energywork LLC has failed in its AA hiring processes, as soon as an opening is available in the workforce, we will do our best to remedy that. If no AA applicants apply within the first 60 days of the position becoming available, then other applicants will be considered.  

• Goals and Timetables

It is the Goal of Serenity Massage & Energywork to be an inclusive, safe, progressive company that lifts people up, gives them space to speak, and to have a VERY diverse workforce.

Current employees who do not abide by our nondiscrimination non harassment policies will be given very little leeway. Once chance is all you get to become a productive and civil with your coworkers- otherwise you will be terminated.

General Policies

  • We reserve the right to refuse treatment to any client for any reason we see fit.

  • Understand that the services offered are not a substitute for medical care. Understand that the therapist is not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat physical or mental illness.

  • If you experience pain or discomfort during the session, you will immediately inform the therapist so that pressure/strokes can be adjusted to your level of comfort. If you fail to do so, the therapist or SME will not be responsible for any pain or discomfort you experience during or after the session.

  • The information on this website is provided by Serenity Massage & Energywork and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

  • Any reliance you place on such information is therefore strictly at your own risk.

Sexual Behavior

ALL services provided by Serenity Massage & Energywork LLC and its' therapists are professional and

NON-SEXUAL

 

massage services. Any client scheduling a session for the purpose of solicitation of sexual acts, or acting in a sexual or harassing way will have their session stopped immediately, be reported to the proper authorities, forfeit their session fee and are BANNED from Serenity Massage & Energywork LLC in the future.

Screenshots will be provided to the police. 

SHAMANINC HEALING

The user of said information accepts all responsibility for viewing and/or using this service. Rev. Julia Lawrence, Shamanic Practitioner, is not a licensed physician or surgeon and Shamanic Healing treatments are not licensed by the state of Iowa or Nebraska but are complementary to healing arts services licensed by the state. Shamanic healing is an ancient spiritual method of healing that deals with the spiritual aspect of illness. As shamanic healing deals with the spiritual aspect of illness, there is no way to predict the results that will manifest emotionally or physically. Shamanic healing does not replace the need for traditional psychological and medical treatment. The information on this site is not intended to diagnose or treat any medical/psychological concerns. We advise you to contact a licensed physician or Certified Medical Practitioner for any medical/psychological concerns.

CEU Disclainmer

All workshops and training programs are offered for teaching purposes only. The training programs are not offered for the purposes of providing healing or treating any student or participant for any physical or mental condition or illness outside the scope of practice for massage therapy or aromatherapy. The user of said information accepts all responsibility for viewing and/or using this service.

Through this website you may be able to link to other websites which are not under the control of Serenity Massage & Energywork LLC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Serenity Massage & Energywork takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

CANCELLATIONS AND NO CALL NO SHOWS

For Massage and Energywork, 24 hours notice of cancellation is required. Failure to do so will result in forfeiture of the session fee. No Call No Show will also result in forfeiture of the session fee. If there is no session fee on file, then you will have to pay before you can resume sessions and you will have to prepay for the next 3 months. Multiple No Call No Shows will result in termination of services permanently.

For Workshops and CEU's cancellations, you will lose the supplies fee noted on the advertisement. If cancelling within 3 weeks of the class date you will lose 50% of the fee.

CEU Disclainmer

All workshops and training programs are offered for teaching purposes only. The training programs are not offered for the purposes of providing healing or treating any student or participant for any physical or mental condition or illness outside the scope of practice for massage therapy or aromatherapy. The user of said information accepts all responsibility for viewing and/or using this service.

Through this website you may be able to link to other websites which are not under the control of Serenity Massage & Energywork LLC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Serenity Massage & Energywork takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

421 West Broadway
Suite 302
Council Bluffs IA 51502

712 326 6002

©2020 by Serenity Massage & Energywork LLC.