Your temperature will be scanned at the doorway 
If you are above 98.5 degrees, had a fever in the last 24 hrs,  or been in contact with anyone who is sick, your appointment will be rescheduled with no penalty to you. 

Our revised Cancellation Policy is now  that there is no penalty if you wake up with cold or flu symptoms and need to cancel on the day of your session. However, abuse of this will not be tolerated. PLEASE still notify us of your cancellation or need to reschedule as soon as possible.


Once COVID19 is no longer and issue, our regular cancellation policy will go back into effect.

All clients MUST wear a mask the ENTIRE time they are in the clinic, you do not have one a disposable one will be provided to you.

We have a 'face hammock' where you can be masksless facedown.. Once you turn face up, the mask will go back on. 

Masks must cover your nose and mouth at all times. 
No Mask- No Service.

IF YOU HAVE A COVID19 ANTIBODIES TEST THAT IS POSTITIVE OR A VACCINE RECORD FOR THE COVID19 VACCINIE
YOU MAY GO MASKLESS. Text a picture of either or bring it with you on your first visit with us. 
 

Please understand that, because massage therapy work involves maintained touch and close physical proximity over an extended period of time, there may be an elevated risk of disease transmission,
including COVID-19. By receiving a session, you acknowledge that you are aware of the risks involved and give consent to receive massage and bodywork from your practitioner.

While we always had good disinfection control, we are now disinfecting the ENTIRE space before and after every client, have removed or put behind glass: items that could cross contaminate and installed sneeze guards and hand sanitizer dispensers throughout the space. 

 

Water/tea will be handed to you- no Self Serve.

These policies and procedures are there to keep us all safe. 

Serving the Council Bluffs Omaha Metro Area.

421 West Broadway
Suite 302
Council Bluffs IA 51502

712 326 6002

©2020 by Serenity Massage & Energywork LLC.