If you have traveled out of the Council Bluffs/Omaha Metro area (or are an out-of-town client) in the TWO WEEKS prior to your desired session date, you CANNOT book that session. You HAVE to have been in the metro area for two weeks before you can be seen. 

Your temperature will be scanned at the doorway with a No Touch Thermometer. If you are above 98.5 degrees,  had a fever in the last 24 hrs, if you have traveled in the last 2 weeks or been in contact with anyone who is sick, your appointment will be rescheduled with no penalty to you. A sense of smell test will also be preformed as COVID19 has been shown to reduce the sense of smell as an early symptom. 

Our revised Cancellation Policy is now  that there is no penalty if you wake up with cold or flu symptoms and need to cancel on the day of your session. However, abuse of this will not be tolerated. PLEASE still notify us of your cancellation or need to reschedule as soon as possible.


Once COVID19 is no longer and issue, our regular cancellation policy will go back into effect.

All clients MUST wear a mask the ENTIRE time they are in the clinic, you do not have one a disposable one will be provided to you. We will have an option for Face Dwon during the massage that uses a 'face hammock'. Once you turn face up, the mask will go back on. 

masks must cover your nose and mouth at all times. 
No Mask- No Service.

Shoes will be removed at the door.

 

Please understand that, because massage therapy work involves maintained touch and close physical proximity over an extended period of time, there may be an elevated risk of disease transmission,
including COVID-19. By receiving a session, you acknowledge that you are aware of the risks involved and give consent to receive massage and bodywork from your practitioner.

 

While we always had good disinfection control, we are now disinfecting the ENTIRE space before and after every client, have removed or put behind glass, items that could cross contaminate. Water/tea will be handed to you- no Self Serve.

These policies and procedures are there to keep us all safe. It does mean that prices went up slightly to cover the costs of masks, gloves, disinfectant etc.

Serving the Council Bluffs Omaha Metro Area.

421 West Broadway
Suite 302
Council Bluffs IA 51502

712 326 6002

©2020 by Serenity Massage & Energywork LLC.